Privacy Policy

1. Collection of Personal Data

At AILYDIAN Holiday, we collect and process the personal data necessary to provide you with a better service, in accordance with applicable data protection law. The data we collect includes full name, email address, phone number, and travel preferences.

2. Purposes of Data Use

  • To process your booking transactions
  • To deliver AI-powered personalised recommendations
  • To provide customer service and support
  • To fulfil our legal obligations
  • To implement security measures

3. Data Security

Your connection is protected with TLS/HTTPS encryption. Card payments are processed by our PCI-DSS compliant payment provider (Stripe); we do not store full card numbers on our servers. Access controls, audit logging and rate limiting protect your account data.

4. Cookies

We use cookies on our website to improve your experience. Our AI recommendation system and personalisation features may make use of cookie data.

5. Your Rights

  • Request access to your data
  • Request correction of your data
  • Request deletion of your data
  • Object to processing
  • Data portability

6. Contact

For any privacy-related questions, please contact us at: privacy@lydian.com

Last updated: 26 September 2025 | This policy is compliant with GDPR and applicable data protection regulations.